Frequently Asked Questions
Learn about kieró and find the right skincare for you.
Still need help?
Contact our team if you have any questions about kieró.
kieró is a skincare brand built on Korean science (K-Beauty) and Western botanical ingredients. Our formulas pair effective actives with lightweight textures that feel comfortable from the first use — made for everyday routines, including combination and sensitive skin.
All of our products are manufactured in South Korea to ISO 22716 Good Manufacturing Practice standards, and are distributed in the United Kingdom by Compass Wellness Group Ltd, kieró's approved exclusive distributor.
Check each product description for guidance on whether it is best suited to dry, oily or combination skin.
You have 14 days from the day your order arrives to change your mind. Unopened products can be returned for a full refund.
For hygiene reasons we can't accept an item once its seal has been broken.
If something arrives faulty or damaged, email a photo to info@compasswellnessgroup.com and we'll arrange a replacement or a full refund.